Urban transport has been a critical challenge in most developing countries of Africa, Asia, Latin America, and some countries of Middle East. The actual baseline of this research project is to provide information on the factors that have resulted to the creation of the informal bus terminus along the road reserve within the town center of Ngong town. Matatus are the most common form of public transport in Ngong town. Majority of these Matatus are privately owned and the most popular form of local transport. The public transport system also provides employment opportunities to the people who operate them.

From the analysis of the study, it was found that the informal bus terminus along the road reserve is accelerated due to rapid increase in public service vehicle to satisfy the transportation demands of the people, lack of adequate parking spaces, Occurrence of numerous trading activities within the bus terminus, Long bus queues leading to delays, Extreme demand variation for public transport at different times of the day. The current bus terminus cannot accommodate all the public transport vehicles which operate from Ngong town because the numbers of the matatu operators have increased. This has resulted to formation of informal bus terminus on the road reserve in a section within the CBD of Ngong town

The market and the bus terminus are well centralized to enhance accessibility from other various parts of Ngong town. Some few years ago when the public transport vehicle had not increased in numbers, there was sufficient space for parking at the existing bus terminus and even some spaces could just be left unoccupied. The unoccupied spaces attracted the traders and these traders decided to use them for business purposes since there is no clear boundary between the market and the bus terminus. Traders tend to take the advantage of this situation by occupying the spaces that are preserved for parking. After some time the public transport vehicle also increased and the parking challenges started to be experienced by public operators making them to seek other alternative ways. There is a lot of pressure between the public transport operators and the traders on the issue of space occupation

The demand for most urban public transport in Ngong town is very peaked, with high utilization during the mornings and early in the evenings. The situations are experienced in the market days such as Saturdays and From Monday to Friday. The realization in increase in public transport has generated other problems such as high traffic volumes, the emergency of informal service industry such as the garages, the informal markets where foods are sold and hawking activities. These problems are causing environmental degradation on road reserve hence it requires planning to be undertaken to minimize the environmental issues, to regulate land use activities and provide a long-term solution for the transportation as a land use.

The challenges and the difficulties in Ngong town are experienced as a result of failure to plan for future needs. A clear strategy needs to be formulated to curb these issues and concerns of Ngong town. This strategy can be achieved through preparation of strategic plans that will cater for both current and future needs of transportation demands. The enforcement of planning laws and regulations has to be also considered so that development of various activities can be controlled. The informal bus terminus on the road reserve can be regulated through an active participation by the county government, the town managers, the key stakeholders and the users in making decisions to facilitate a better development of an effective and efficient public transport terminus in Ngong town. To effectively respond to the analysis of the findings, the following are recommended

  1. Re-organization of the land use structure within the bus terminus
  2. Integrating land use and transportation planning
  3. Expanding the existing bus terminus
  4. To provide effective on-street parking spaces
  5. Controlling the trading activities within and around the bus terminus
  6. Provide a clear boundary between the bus terminus and the market
  7. Provide a service lane to the terminus.
  8. Frequent assessment of changes in demand for parking spaces
  9. Responding to changes in transportation demands
  10. Involvement of institutions and stakeholders

The Keywords: the urban public transport, the informal bus terminus, the matatu, contested spaces, congestion and transport demand

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